We love stoking our customers and making them happy! No matter where in the world - a surfboard to India, kitesurfing supplies to Latvia and the Netherlands, all manner of water sports supplies all over the U.S. or servicing the Kamaainas in Hawaii, attention to detail and going above and beyond has allowed us to acheive 100% customer satisfaction. Here are some comments that brought huge smiles to our faces:

I put my order in for a kiteboard and got a reply suggesting I consider a different board, one that had received better feedback and reviews but is considerably less expensive. That is good customer service.
Eric Hinderager, Chicago, Illinois

Got my shorts yesterday and they are a perfect fit. I will be trying out my shorts and harness this weekend for the first time. I must commend you on your service. This is the best and fastest service I have ever received from an online store before. I will definitely make use of OffDaLip again.
Shaun Rayfield, Pretoria, Gauteng, South Africa

OffDaLip has one of the best customer relation programs out there...full of aloha. I have dealt with them on two occasions and they have won me over. They have my business.
Michael Lynch, FPO, AE, US Military Overseas

Excellent customer service, great merchandise, smooth transactions, and fast delivery, what else can I say but much Aloha and many Mahalos. I highly recommend doing buisiness with OffDaLip....I definitely will continue to do business with them, and will recommend them to all of my friends annd family. Mahalos again........Erik
Erik Feyling, Santa Clara, CA

OffDaLip is one of the best on-line stores I've ever shopped from. Of course I will continue to shop from them. Keep up the good work.
Konstantinos Boutsiolis, Filippiada, Greece

The customer service was better than I was expecting. They answered my questions promptly and kept me up-to-date on my order. It was a great experience.
Kelly Price, Leavenworth, KS

I have ordered from them twice so far both times have been excellent. Great selection, price and fast shipping.
Brandon Ploch, Isla Vista, CA

Thanks for the great service. Nice stickers.
Andres Santacruz, Mexico City, Mexico

I received my order on Monday around 1:00 pm, and as usual I was really satisfied with the fast service and the product. It is always a pleasure doing business with your company. Happy Holidays!
Carol Whelchel, Lompoc, CA

Thank you very much Jeff. The article reached today. At all, there was not a problem. The wish of me was realized. Let's associate still. It is wishing that it which is good blows. Aloha.
Mabito Shidara, Chiba, Japan

Hi, I just recieved my order from your company, and I'd just like to say thanks and I think your company is really cool. I'm originally from Hawaii, but I'm at college now, and it's not like there's too many surf shops around in upstate New York. And there's very few surf shops online that are good quality with decent prices. Plus, you guys are based in Hawaii. I can buy T & C stuff online! So awesome. So anyways, thanks for being a great company. I hope you guys have lots of success!
Natalie E., Ithaca, NY

Great merchandise (found just what I was looking for), very prompt, and attention to detail. They didn't have one of the items in stock so they sent me an e-mail the next day with options on another item or that they could order it. I was very impressed and will be a return customer. (Sent to Yahoo Ratings)
T.M. T.,Saratoga, TX

Hey guys, I just wanted to let you know that I received my order today and am totally stoked on the awesome threads!!!!!!! Thanks again for the great service!!!!!!!!!
p.s. your new logo on your t-shirt is awesome!!! keep up the great work!!
Santiago C., Mesquite TX

Good site by the way... easy to use & decent pricing. The email confirmation was super-quick too.
John S., Princeton, NJ

Thanks so much for all your help and I have to say, in my opinion your company and your service has definitely been the most helpful and excellent of any e-commerce site I've ever been to.
Thanks again and best of luck for the future.
Adrian P., Cobham Surrey, Great Britain

Just a brief note to say how impressed and pleased I am with your operation. I placed an order late last week and it arrived on Monday.... all the way to the mainland East Coast! I look forward to future purchases that I will make with offdalip.com.
Matthew N., Scituate, MA

i would like to thank your company very much. i recieved my rash guard and shirt 2 days ago and i was even more thrilled to get some products from your company. you can definitely expect to be getting more purchases from me and my friends in the future.
thanks.
John E., Jacksonville, FL

Just a thank you for the package I received the other day, everything looks phat, sorry PPhat!! I am really pleased about the quality of these shirts, and I hope to find something more on your site. As I will put in the rating of your site, it's the best that I have seen thus far.
Thank you.
Mike S., Jacksonville, FL

thanks for all the emails telling me what was going on i've been wearing t&c since the age of 14 you guys are one of the few company's that stood by your roots and didn't sell out i would just like to commend you and all the people of the company again thank you and i look forward to doing more biz with you guys.
thank you.
Gino B., Oakhurst, CA

Tks, everything is ok when you buy something from a respectable store.
Fabio J., São Paulo, Brazil

SWEEEEEEEEET!!!!!!!!
Neil S., Melbourne Beach, FL (after getting his delivery confirmation)

Hooray and thank you! It is a true pleasure to shop on your site!
Alison S., Santa Monica, CA

I was surprised to see an e-mail from OffDaLip only hours after placing my order. They were out of one of the products I had ordered but were very helpful and offered to substitute a comparable product that was a few dollars more for the same price as what I ordered. Very good customer service and confirmation on shipment of my order.
Chris P., Des Moines, WA